Membership Terms of Service and Refund Policy

1. Membership & Subscription

1.1 Service Overview

• ADNC is a digital media platform providing ad-free content, exclusive news coverage, videos, and community discussions.
• These Terms apply to all ADNC platforms, including the website, iOS app, and Android app.

1.2 Membership Access & Duration

• All memberships grant access to content across the ADNC website, iOS app, and Android app for the duration of the selected billing cycle.

1.3 Account Responsibility

• You are responsible for maintaining accurate billing details and ensuring your payment method remains valid.

1.4 Subscription Renewals & Cancellations

• Subscriptions renew automatically unless canceled at least 24 hours before the next billing cycle via your account portal.
• You may also request cancellation through our Contact Form at https://africandiasporanews.org/contact/.

---

2. Pricing & Promotional Offers

2.1 Pricing Adjustments

• ADNC reserves the right to change membership pricing at any time. Changes apply to future billing cycles, and members will be notified in advance when required by law.

2.2 Promotional Discounts & Special Offers

• Discounted rates apply only to new members unless explicitly stated otherwise.
• Existing members are not eligible to cancel and re-subscribe at a lower promotional rate. Attempting to do so will not be honored.

---

3. Billing & Payment Terms

3.1 Billing Cycles & Charges

• Membership fees are charged at the beginning of each billing cycle and are fully earned upon payment.
• Payments are non-refundable. No refunds or credits will be issued for:
  • Unused membership time.
  • Partial months.
  • Cancellations made after the renewal date.

3.2 Payment Failures

• If a payment fails, we will attempt to charge your payment method again. If unsuccessful, your membership will be canceled.

3.3 Chargeback & Dispute Policy

• DO NOT initiate a chargeback with your bank without first contacting us through https://africandiasporanews.org/contact/.
• Filing a chargeback may result in immediate termination of your account and a permanent ban from our platform.
• If you believe there was an error with a charge, contact us before taking any action with your bank.

---

4. Cancellation & Refund Policy

4.1 No Refunds Policy

• All payments are final. ADNC does not offer refunds or credits for:

  • Partially used membership periods.
  • Mid-cycle cancellations.
  • Inability to access content due to user error, device issues, or internet connectivity.

• Following cancellation, you will continue to have access to the service until the end of your current billing period.

4.2 Exceptional Cases & Courtesy Credits

• At any time, and for any reason, we may provide a refund, discount, or other consideration ("credits") at our sole discretion.
• The provision of credits in one instance does not entitle you to credits in the future, nor does it obligate ADNC to offer credits in similar circumstances.

4.3 How to Cancel Your Membership

You can cancel your subscription at any time by following these steps:

1️⃣ Log in to your account at https://africandiasporanews.org/login.

2️⃣ Once logged in, navigate to your Account Portal or go directly to https://africandiasporanews.org/account/.

3️⃣ Under the "Your Memberships" section, you will see details about your membership, including your plan type, price, renewal date, and status.

4️⃣ ;Locate the "Status" column. Click the dropdown menu and change your status from Active to Cancel.

5️⃣ Once canceled, your subscription will remain active until the end of your current billing cycle, and no further charges will be incurred.

✅ You can re-subscribe at any time by visiting https://africandiasporanews.org/subscribe.

🚨 IMPORTANT: If you experience any issues canceling, contact us first through the contact form at http://africandiasporanews.org/contact before reaching out to your bank. Filing a chargeback may result in permanent removal from our platform.

4.4 Filing a Chargeback or Dispute

• By subscribing to ADNC, you agree that all charges are valid and authorized at checkout.
• Filing a chargeback in violation of these terms constitutes intentional fraud.
• Chargebacks will be contested with proof, including:
  • The subscription agreement you accepted at checkout.
  • Digital access logs confirming service usage.
  • Login timestamps proving you accessed our content.
  • Email communications confirming resolution attempts.
• If a chargeback is wrongfully filed, ADNC reserves the right to:
  • Immediately terminate your account with no refund.
  • Blacklist you from future memberships and services.
  • Pursue legal action or collection efforts to recover funds.

---

5. General Terms & Updates

5.1 Changes to Terms

• ADNC reserves the right to modify these Terms & Refund Policy at any time without notice. Updates will be published on our website, and continued membership constitutes agreement to the updated terms.
• Members are responsible for reviewing this page periodically to stay informed of any changes.

5.2 Termination of Membership

• ADNC reserves the right to cancel, suspend, or terminate any membership at any time, for any reason, without prior notice.
• Reasons for termination may include, but are not limited to:
  • Violation of these Terms & Policies.
  • Fraudulent activity, including misuse of payment methods or chargeback abuse.
  • Harassment, abuse, or misconduct directed toward ADNC staff or other members.
  • Any other behavior that ADNC deems harmful to the platform or community.
• If a membership is terminated by ADNC, no refunds will be issued, and re-subscription may be prohibited at our sole discretion.

---

6. Service Acceptance & Support

6.1 Acceptance of Service Quality

• No Refunds Due to Subjective Opinions on Content Quality.
  • ADNC provides over a dozen free videos for potential subscribers to preview the content quality before making a purchase.
  • By subscribing, you confirm that you have reviewed the available free content and accept the quality of service as demonstrated.
  • Disputes regarding personal dissatisfaction with content quality will not be considered valid grounds for a refund or chargeback.

6.2 Customer Support Availability & Resolution Time

• Support inquiries must be submitted through our Contact Form at https://africandiasporanews.org/contact/.
• We provide assistance for the ADNC website, iOS app, and Android app, including:
  • Logging in & account access issues
  • Billing inquiries
  • Technical difficulties accessing content on any platform
• Users must allow ADNC a reasonable amount of time to investigate and resolve issues before taking further action (e.g., filing disputes or chargebacks).
• Response times may vary depending on inquiry volume, but we aim to resolve issues as quickly as possible.

6.3 User Responsibility & Technical Limitations

• ADNC is not responsible for technical issues caused by user error, outdated devices, or failure to follow instructions.
• Members are responsible for ensuring:
  • They are using a compatible and up-to-date device (computer, phone, tablet) to access content.
  • They have a stable internet connection suitable for streaming videos.
  • They are using the latest version of the ADNC app (if applicable). Outdated app versions may not function correctly.
  • They follow provided instructions for logging in, accessing content, and troubleshooting.
• ADNC is not liable for issues arising from:
  • Outdated software, browsers, or operating systems.
  • Failure to follow instructions due to lack of reading comprehension.
  • User-side technical issues (e.g., slow internet, insufficient device storage, browser settings).

7. Legal & Governing Law

• These Terms of Service & Refund Policy are governed by and interpreted under the laws of the State of Texas, without regard to conflict of law principles.
• By subscribing to ADNC, you agree that any disputes, claims, or legal proceedings arising from or related to these Terms shall be resolved exclusively in the state or federal courts located in Texas.
• You waive any right to challenge jurisdiction in Texas and agree that any legal proceedings must be conducted in that state.
• If any part of these Terms is found to be unenforceable, the remaining sections shall remain in full effect.

---

Need Help? Contact Us!

📋 Contact Form: https://africandiasporanews.org/contact/

By subscribing to ADNC, you confirm that you understand, accept, and agree to these Terms.